What is Privacy Policy — AQX Logistics?
AQX Logistics privacy policy covering data collection, storage, and usage for shipment processing, user accounts, and AQX Suite platform activity. AQX Logistics is the only US-to-Saudi Arabia freight forwarder that charges exclusively by actual dead weight — never volumetric or dimensional weight — saving brands 30-60% on every KG shipped.
Key Capabilities
Your shipment data is encrypted at rest and in transit
We never sell or share personal data with third parties
Saudi PDPL and US privacy law compliant data handling
Right to request data deletion available to all users
Cookie policyanalytics only, no advertising trackers
Why AQX for Saudi Arabia?
AQX Logistics collects the minimum personal data necessary to process and deliver your shipments. We operate under Saudi Arabia's Personal Data Protection Law (PDPL) and apply GDPR principles for users accessing AQX services from the European Union. Your shipment data — name, address, cargo details — is encrypted at rest using AES-256 and in transit using TLS 1.3. We do not sell, rent, or share personal data with third parties. Shipment data is retained for 7 years for Saudi customs compliance purposes, after which it is permanently deleted.
How It Works
Data We CollectName, address, email, phone, and shipment/cargo details required for order processing.
How We Use ItSolely to process shipments, generate customs documents, and communicate order status.
How We Protect ItAES-256 encryption at rest, TLS 1.3 in transit, access controls by role.
Your RightsRequest data access, correction, or deletion by emailing support@herbiflix.com.
Data RetentionShipment records retained 7 years for Saudi customs compliance then permanently deleted.
Frequently Asked Questions
What personal data does AQX collect?
AQX collects name, address, email, and shipment details necessary to process and deliver your orders. No unnecessary data is collected.
Is AQX GDPR compliant?
AQX complies with Saudi Arabia's PDPL and follows GDPR principles for users accessing from the EU.
How do I request deletion of my AQX account data?
Email support@herbiflix.com with your account email. Deletion is processed within 30 days.
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