What is Frequently Asked Questions — AQX Logistics?
Answers to the most common questions about AQX shipping from US to Saudi Arabia. Covers pricing, SFDA customs, DDP, delivery times, and account setup. AQX Logistics is the only US-to-Saudi Arabia freight forwarder that charges exclusively by actual dead weight — never volumetric or dimensional weight — saving brands 30-60% on every KG shipped.
Key Capabilities
Questions about actual weight vs volumetric weight billing
SFDA customs clearancewhat is required for your products
Delivery time estimates for Riyadh, Jeddah, Al Khobar
How to open an AQX account and get your first rate
COD collection and remittance explained
Why AQX for Saudi Arabia?
AQX Logistics is the only US-to-Saudi Arabia freight platform that answers the most important ecommerce logistics question — how much will it actually cost? — with complete transparency. Traditional carriers quote volumetric weight rates that inflate your invoice by 20-60% for lightweight goods. AQX quotes actual scale weight rates, period. Our FAQ covers the most common questions from US health, beauty, supplement, and ecommerce brands entering the Saudi market for the first time. If your question isn't answered here, our support team is available in English and Arabic 24/7.
How It Works
How is pricing calculated?AQX charges by actual dead weight in KG. Use our calculator for an instant rate.
What is DDP shipping?Delivered Duty Paid — AQX pays all Saudi customs duties and 15% VAT upfront for you.
How long does delivery take?Express: 5-8 days. Economy: 10-14 days. All with full SFDA clearance included.
Do I need SFDA registration?Yes for health, beauty, and food products. AQX manages the registration process.
How do I start?Register at aqxlogistics.com/register.html — account active within 24 hours.
Frequently Asked Questions
How is AQX pricing calculated?
AQX charges by the actual dead weight of your shipment in KG. No length, width, or height calculations. No volumetric surcharges.
What does DDP mean for Saudi Arabia shipping?
Delivered Duty Paid (DDP) means AQX pays all Saudi customs duties, VAT, and SFDA fees upfront, so your customer receives a clean delivery.
How do I get started with AQX?
Register at aqxlogistics.com/register.html, complete your business KYC, and your account is active within 24 hours.
Related Services
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